Discovery for the Brightline case: an interview guide, simulated interview notes, a simulated pulse survey (with its generation method fully documented), an analysis of the survey data, and a review of the organization’s documents.

Simulated evidence. The interviews, survey data, and documents in this section are fictional and were constructed for portfolio purposes. Brightline Health Services does not exist. The data was designed to be realistic (including noise and contradictions) and to demonstrate the discovery step of a performance consulting engagement.


Table of contents