Workplace track
Four self-paced modules, about 20 minutes each. The examples follow Northwind Logistics, a fictional logistics company with 1,200 employees in Germany and the Netherlands that is rolling out a generative AI assistant for customer service, operations planning and HR administration.
| # | Module | Core question | Time |
|---|---|---|---|
| 1 | What AI is (and isn’t) | Where is AI already in my work? | ~20 min |
| 2 | Checking outputs | Can I trust this answer? | ~20 min |
| 3 | Data and privacy | What can I paste in? | ~20 min |
| 4 | Oversight and escalation | When should a human decide? | ~20 min |
Take the modules in order the first time. After that, use the one-page job aid at the moment of need:
Verify before you send — job aid (1 page)
Then check your judgment with the scenario quiz (12 items, feedback on every option) and try the performance task: correct a flawed AI-drafted memo and log your verification steps.
Why these four modules
The design is based on a needs analysis (see needs analysis): most staff already use AI daily, but few have a routine for checking outputs, classifying data, or escalating decisions that affect people. Compliance alone is not the goal — safe, correct use in real tasks is. Article 4 of the EU AI Act requires organizations to take measures to support AI literacy; these modules are designed to support such measures, not to certify anyone.
Last reviewed: 2026-10-25