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For program owners
This section is the strategy layer of the academy: how adoption would be measured, what the dashboard would look like (with clearly labeled simulated data), how content stays current as Zotero changes, and how the academy would reach new users.
| Document | What it covers |
|---|---|
| Metrics plan | Activation, time-to-value, support deflection; comparison approach, confounders, privacy |
| Simulated dashboard | A worked example of reading the metrics — simulated data, clearly labeled |
| Maintenance plan | Version stamps, review triggers, quarterly audits, the “outdated lesson” issue template |
| Launch plan | Where new users meet the academy; a 4-week launch timeline |
| Usability test protocol | The prepared script, consent text and findings template for testing with real grad students |